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IBAA Education Policies: Course Registration, Withdrawal, and Transfer
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Course Registration Deadlines

Late payment fees may apply to all registrations not received by the deadlines as shown in the chart below:

Course Registration Deadline Late Registration Fee
Immersion, Evening, Live Online, EnsureTraining Online, Fast Track:
  • Licensing Levels 1 and 2
  • Designations: CAIB and CPIB
1 week before the first class $50
Designation (CAIB, CPIB, and CCIB) Self-Study 1 month before exam date no late registration available
Certificate Programs (excluding self-study): PSIB, Best Practices, CSIP 1 week before the first class $50
Webinar Up to the webinar $0
Seminar 1 week before the start date and time $0


Course Withdrawal Refunds

Withdrawal from a course may be subject to an administration fee. If course textbooks are not in a refundable state (see Refunds), the cost of the textbook will be subtracted from the refund.

Course Withdrawal Date Administrative Fee
Immersion, Evening, Live Online, EnsureTraining Online, Fast Track:
  • Licensing Levels 1 and 2
  • Designations (CAIB, CPIB, and CCIB)
Certificate Program (excluding self-study)
Prior to 2 weeks before the first class $0
From 2 weeks before the first class to the first day of class
$50
Self-Study Up to 60 days after registration $25
Webinar Up to 2 business days before the start date and time $0
Within 2 business days before the start date and time no refund
Seminar Up to 1 week before the start date and time $0
Within 1 week before the start date and time no refund

Course Transfers

One transfer is permitted per student per course. A Late Registration Fee (see dates and fees above) may also apply. Cancelling a course and keeping the books will be considered a transfer to self-study.

  1. Licensing Courses
    • From self-study to live online—permitted before the second live online class and within six months from the initial self-study registration date. Students will be responsible for the difference in cost and any applicable Late Registration Fee.
    • From self-study to immersion—permitted before the second immersion class and within six months from the initial self-study registration. Students will be responsible for the difference in cost and any applicable Late Registration Fee.
    • From live online to immersion—permitted before the second live online and second immersion class. Students will be responsible for the difference in cost and any applicable Late Registration Fee.
    • From immersion courses to live online courses—permitted before the second immersion and the second live online class. Students who attend the second immersion class are no longer eligible for a refund of any difference in cost and may be subject to any applicable Late Registration Fee.
    • From immersion or live online courses to self-study—permitted before the second immersion and the second live online class. Transfer to self-study is subject to a $50 administration fee. Students who attend the second immersion or online class are no longer eligible for a refund of any difference in cost.

  2. CAIB Courses
    • From self-study to live online, EnsureTraining online, or immersion—permitted before the second online or immersion class and within six months from the initial self-study registration date. Students will be responsible for the difference in cost and any applicable Late Registration Fee.
    • From live online or EnsureTraining online to immersion—permitted before the second online and immersion classes. Students will be responsible for the difference in cost and any applicable Late Registration Fee.
    • From immersion to live online or EnsureTraining online—permitted before the second immersion or online class. Students who attend the second immersion class are ineligible for a refund of the cost difference.
    • From immersion, live online, or EnsureTraining online to self-study—permitted before the second immersion and the second online class. Transfer to self-study is subject to a $50 administration fee. Students who attend the second immersion or online class are no longer eligible for a refund of any difference in cost.

  3. Webinar
    • To transfer between webinars, contact IBAA (ibaa@ibaa.ca / 1-800-318-0197). Transfers are subject to any price differential.
    • Participants who cannot attend a webinar can substitute an alternative participant at any time prior to the course by contacting IBAA (ibaa@ibaa.ca / 1-800-318-0197). A $25 administrative fee is charged for substitutions within 2 business days of the date and time of the course.
  4. Seminar
    • To transfer between seminars, contact IBAA (ibaa@ibaa.ca / 1-800-318-0197). Transfers must be arranged at least 1 week before the date and time of the course and are subject to any price differential.
    • Participants who cannot attend a seminar can substitute an alternative participant at any time before the date and time of the course by contacting IBAA (ibaa@ibaa.ca / 1-800-318-0197). A $25 administrative fee is charged for substitutions within 1 week of the date and time of the course.
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