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Small Business Management Certificate Four-Part Program
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Course Description

20.0 CE credits for General, Adjuster, Accident & Sickness, and Life licenses
Transfer credit for Athabasca University, Bachelor of Management or Bachelor of Commerce, ADMIN 1XX(3)*
approximately 20 hours, $125.00 (prices may change without notice: consult the VuBiz website)

Access online training for small- and medium-sized businesses to enhance and expand your business, knowledge, and expertise.

4 Required Courses

After successful completion of all four courses in this certificate program, you will receive the Small Business Management Certificate (SBMC) and your CE credits.

1. Focus on the Basics

Examine basic business finance and marketing to increase your profit. Hone your skill in finance, small- and medium-sized business management, financial management, planning, and marketing.

Course material courtesy of the Canadian Federation of Independent Business (CFIB), Scotiabank, the Canadian Institute of Chartered Accountants (CICA), and VuBiz

3 Required Modules (description)

2. Focus on the Customer

Increase your profit with this focus on marketing and customer service. Hone your skill in business management, marketing, communication, customer-relationship management, and interpersonal and personal development.

Course material courtesy of VuBiz, Service Quality Institute's Feelings seminars, which have been attended by over one million participants worldwide, and the book Feelings—Customer Care, by John Tschohl, a “customer-service guru” (Time and Entrepreneur Magazine).

9 Required Modules (description)

3. Focus on Management

Stay current in today's highly competitive business environment. Transform your organization into a Next Generation Enterprise (NGE) that deals with the new market realities. Find out how self-directed work teams reduce bureaucracy and improve employee productivity. Stay on top of current and future IT issues. Examine the history and different current issues of operations management for organizations offering services and goods.

Hone your skill in innovation, business management, operations management, organization, planning, strategic planning, consulting, information technology, and teamwork.

Course Material

  • Next Generation Enterprise, Strategic Management Series, Management Practices in Information Technology, and Operations Management: courtesy of the Society of Management Accountants of Canada (CMA)
  • Strategic Management: courtesy of the Canadian Society of Management Accountants of Canada (CMA)
  • Information and Operations Management: courtesy of the Canadian Association of Management Consultants (CAMC)

4 Required Modules (description)

4. Focus on Business Issues

Learn key business issues: compliance with privacy legislation from the Canadian Institute of Chartered Accountants (CICA), work skill from VuBiz, and international trade from Export Development Canada (EDC) and the Forum for International Trade Training (FITT).

Hone your skill in business management, customer-relationship management, privacy, small- and medium-sized business management, employee management, leadership, Internet, import/export, marketing, planning, business communication, communication, speaking and listening, interpersonal and personal development, coaching, and conflict resolution.

7 Required Modules (description)


Questions? Comments? Suggestions?

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