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Intergenerational Communications
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Intergenerational Communications

Communication can be complicated. Weave in generational differences and the unique atmosphere of internal and client relationships—it can be a perfect storm. Members $95 / Non-Members $145

 Export to Your Calendar 2017-05-25
When: Thursday, May 25th, 2017
9:30 AM - 11:30 AM
Where: Canada
Presenter: Ashley Anderson
Contact: Tara Keohan
1-800-318-0197


Online registration is available until: 2017-05-25
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Communication can be complicated. Weave in generational differences and the unique atmosphere of internal and client relationships—it can be a perfect storm.  

 

Objectives

We’ve all heard it: “The most important thing is communication.” Communicating can be a challenge, and even more complex when layered with generational differences. Remember your frustration when that conversation didn’t go as planned? Maybe you’ve been anxious about speaking with an angry client or annoyed by an unnecessarily long conversation in the office. Take back control. Learn the mindset and techniques necessary to communicate well with all generations, from Boomers to Millennials!

 

2.0 CE credits for All license types
 

Topics

  •      Quickly identifying how to communicate with someone
  •      Common barriers and generational fragmentation
  •      Communication styles and self-identification
  •      Transactional analysis—what’s ego got to do with it?
  •      Applying these tools to client and team conversations

 

Who should attend

All brokers who want to improve their client, professional, and personal relationships

 

Price

Member $95
Non-Member $145

 

Ashley Anderson (facilitator)

Ashley is a partner with the DRYVER Group, a business development firm that specializes in top-line, people-driven outcomes. DRYVER has worked internationally with organizations that are anxious to differentiate themselves in hyper-competitive environments, frustrated by lagging performance within their sales teams, and excited to figure out the best way to strengthen relationships within their businesses. When not working with teams to elevate culture and revenue, Ashley and her colleagues present talks, take outdoor adventures, and give back to the community.

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