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Communication Strategies in a Hard Market
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Communication Strategies in a Hard Market

Current situation: a hard market exists and people are frustrated. Learn strategies and soft skills to help provide reassurance to your clients and build your confidence to deal with those tough conversations. Members $110 / Non-Members $180

When: Tuesday, February 25, 2020
9:00 - 11:00 a.m.
Where: Online via webinar
Presenter: Joe Murphy
Contact: Jessi Zelinsky

Online registration is closed.
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Introduce concepts that brokers can use to foster the best possible outcomes for their clients, in the current hard market conditions.

2.0 CE credits for General, Adjuster, Accident & Sickness, and Life licences


  • What insurers are wanting to see happen
  • What clients are experiencing
  • The broker in the middle
  • Tools for effective communication with both insureds and insurers
  • Development of Guiding Communication Principles for brokers

Who should attend

All insurance industry professionals.


Member $110
Non-Member $180

Joe Murphy, CCIB, CIP (facilitator)

Joe started Alongside Coaching and Consulting in 2019 after spending 38 years in the insurance brokerage business throughout Western Canada, working in small, medium and large offices. Joe has worked in most areas including Marketing, Account Management, Sales Management and Branch Leadership. He has received Summit North Award for Sales Achievement on multiple occasions and has copped the President Club Award for Sales Leadership several times as well. He is now completing a Certificate in Leadership Studies in which he focuses on coaching, mentoring and group facilitation. 


Joe’s vision for Alongside is to provide brokers with new and innovative skills in leadership and sales that will help drive personal and corporate excellence.

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