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IBAA 2019 Convention
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IBAA 2019 Convention

Convention Description

experience IBAA Convention 2020 at Banff Springs Hotel

Registration will open Nov 18th, 2019


experience IBAA Convention 2019 at Banff Springs Hotel

Fairmont Banff Springs

eXperience. ibaa convention 2019.

the premier Alberta insurance event of the year.


Customer and employee eXperience:  "X" intersects and changes each (personal, digital, corporate, regulatory, cultural ... X) variable.

With a huge speaker line-up, two keynotes, emphasis on agility in digital/personal/efficient eXperience, a broker town hall, many parties/celebrations, and a trade show, the 2019 IBAA convention buzzed with current issues and how brokers, insurers, and regulators can best meet today's needs. Shaun Kanungo hit a common refrain, saying that we need to "foster a relentless culture that promotes experimentation" and re-imagines our "clients' experiences and business models." We need to become "the exponential broker." Read more

View the schedule and presentation details


link to download your IBAA convention 2019 gala photos

Download Your President's Gala Photos!

Did you have your photo taken courtesy of Swiss Re at President's Gala? Download a digital copy for online use or personal printing. Once on the Google sharing site, click the image you want and then click the "more options" dots to download.


More Event Photos to View or Download (lots of close-ups too)

link to IBAA convention 2019-2020 board photos

2019–2020 IBAA Executive & Board

Welcome to IBAA President Vicki Livingstone, President Elect Jody Lohr, Vice President Barry Haggis, and Past President Paul VanderHooft. Thank you to all the other IBAA new and returning directors!

See also the current IBAA board listing.


link to IBAA convention Peace Hills party photos

Peace Hills Kick-Off Party

This party always draws the crowds.

The disco theme sparked some crazy and beautiful costumes and photos.

Check out President Vicki Livingstone's gorgeous jacket.

And Roger Marcelo totally in his element.


link to IBAA convention President's Gala ceremony photos

President's Gala

The 2019–2020 IBAA board was sworn in and the outgoing board members celebrated (see photos). Thank you to outgoing executive board members Gerry Baert (past president) and Julia Marshall (temporary vice president and past president), and outgoing directors Mitch Holst, Sheroo Hyder, and Scott Romans.

MC Gord Gilles, entertainment, and the IBAA and Wawanesa broker-only draw prizes accompanied the ceremony and dinner.


link to IBAA convention Trade Show photos

Trade Show

The trade show was hopping with 84 exhibitors and three broker-only draws throughout the event that kept the brokers circulating and engaging in meaningful conversation.


link to IBAA convention Hospitality Night photos

Hospitality Night

Nice to see Bryce Dzenick (again pouring his moose milk) with Kelly Albert (who has taken over the golf tournament from Bryce) and Greg Smith from Crawford & Company.

The Trade Show prizes (now part of the party) were awarded.


link to IBAA convention SGI CANADA After-Party photos

SGI CANADA After-Party

Night club surprises with Mini-Mouse, shark riding, and surf boarding.

This party was hopping after Hospitality Night.


link to IBAA convention speakers & audience photos

Speakers and Audience

Two keynotes: Andrew Au and Shawn Kanungo

Photos of others include Stéfane Marion (National Bank chief economist), Anthonet Maramieri (AIC COO), Don Forgeron (IBC CEO), Peter Braid (IBAC CEO), Caleb Maksymchuk (Broker Town Hall moderator), Dave Vass (Trufla), Jeff Roy (Excalibur Insurance), Una Roy (Excalibur Insurance), engaged audience members, and more.


Banff Springs Golf

IBAA Golf Tournament

Sadly, golf was cancelled this year due to snow—the first time in over a decade.


For any questions, concerns, or additional information regarding the 2019 or future conventions, please contact Karen Bushie at, Tel. 1-800-318-0197, ext. 113.

Save the Date: IBAA Convention 2020

Fairmont Banff Springs

May 3–6

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