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Insurance Information for Consumers
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Looking for an Alberta Broker?


Code of Consumer Rights and Responsibilities, Insurance Bureau of Canada (what consumers can expect from their brokers and insurers, consumer responsibilities, and tips)

Consumer's Guide to Property and Casualty Insurance Transactions, IBAA (what you should expect when arranging insurance through an insurance broker and the basic principles of fair transactions when purchasing insurance).

Volunteer Alberta's Insurance Toolkit for the Voluntary Section. (Are you confused about insurance in volunteer organizations? See the toolkit or just ask your broker.)

Vehicle Resources

Be Tire Smart, TRAC (Tire and Rubber Association of Canada—properly maintained tires can increase vehicle fuel efficiency, reduce harmful emissions, save money, and improve road safety).

Winter Smart Videos (IBAA does not endorse specific providers or products with respect to winter safety products. These videos are merely suggestions for illustration purposes. Buyers are advised to obtain advice from their chosen retailers.)

  • Be Winter Smart Driving
  • Be Winter Smart Gear
  • Be Winter Smart Tires

Vehicle Need Repairs? Here's what you should know first.


Getting a Grip on Canadian Winter Driving, TRAC (Tire and Rubber Association of Canada) Winter Tire Report, 2015


Natural Catastrophe Resources

Weather-related natural catastrophes are on the rise: flood, hail, windstorm, drought, wild fires. While those of us in Alberta don't face the earthquake threats that those in British Columbia and the East do, you may travel there and own property. Are you ready?
Find out what you can do to prepare for a disaster situation and to reduce your risks (and possibly the cost of your coverage). Find out what the government is doing. Find out what to do after a disaster. Find out what researchers say.
  • Coverage/claims information
  • Emergency alerts
  • Loss prevention resources
  • Disaster safety kits
  • Independent natural catastrophe reports, studies, and resources
  • Government mitigation initiatives
  • Alberta government disaster response and recovery initiatives
  • Alberta government and Health Services post-disaster health tips
  • Government mitigation and recovery initiatives for agriculture

Insurance Information

U.S. Peer-to-Peer Car Rental Marketplace Begins International Expansion in Canada Insured by Intact, Canadian Underwriter, Apr. 19, 2016.

The Smart Home and Telematics, InsBlogs, Dec. 1, 2015.

Caution Regarding Ride Sharing Services and Insurance (Uber), Alberta Superintendent of Insurance, July 27, 2015.

Insurance Problems?

Do you think you have been treated unfairly by your insurance provider? Contact the General Insurance OmbudService.

Office of the Superintendent of Insurance and AIC, Unlicensed Activity Consumer Warning, Oct. 27, 2011 (re: Axccess Lifestyle Membership Corporation, not to be confused with Access Insurance, a legitimate IBAA member brokerage)
more IBAA Courses and Events

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CAIB 2 Live Online - Ensure Training

Social Media: Covering Your Assets

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