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IBAA 2019 Convention Speakers
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Sunday, May 5

Thom Young

Thom Young

So You've Been Cancelled

Look at industry practices and how to balance industry and regulatory requirements with keeping people happy. Read more.
Oliver Baezner

Oliver Baezner

Employee eXperience

Raise employee appreciation to raise your company's culture and bottom line. Read more.
Stephen Gill Tiffany Largey

Stephen Gill & Tiffany Largey

Flood Risk Canada

Assess flood risks and mitigation strategies. Read more.

 

Monday, May 6

Andrew Au - keynote

Andrew Au

Keynote—"The Broker of 2030"

Digital transformation is much more than digitizing paper-based systems or metricizing wait times. It’s about predicting customer needs to spark more personal and more meaningful conversations. Read more.
Stefane Marion

Stéfane Marion

National Bank's Chief Economist

What are the upcoming driving forces of the Canadian economy? Read more.
Anthonet Maramieri

Anthonet Maramieri

Alberta Insurance Council COO

Join Alberta Insurance Council Chief Operating Officer Anthonet Maramieri for an update.

 

Don Forgeron Peter Braid

Don Forgeron & Peter Braid

Insurance Bureau of Canada & Insurance Brokers Association of Canada

National views on the insurance marketplace. Read more.
Caleb Maksymchuk

Broker Townhall

Moderated by Caleb Maksymchuk

Voice your views at the Broker Townhall.
Gord Gillies

Gord Gillies

Emcee for President's Gala

Global News radio host. Read more.

 

Tuesday, May 7

Dave Vass

Dave Vass

"Digitizing Brokerages"

Leverage digital to grow your brokerage 20-30% this year. Read more.
Keynote - Shawn Kanungo

Shawn Kanungo

Keynote—"The eXponential Broker"

Be bold, be brave, be experimental to remain competitive and relevant. Re-imagine your client experiences and business models. Read more.
Jeff Roy

Jeff Roy

"Humanizing the Digital eXperience"

Stop thinking "Digital Technology" and start creating "Emotional Relevance." Read more.
Una Roy

Una Roy

"Evolving the Employee eXperience"

When people feel valued beyond a paycheque, the customer also feels the love and energy. Read more.

 

Wednesday, May 8

speaker TBD

SGI CANADA Customer Experience Team

"Insurance Customer Life-Cycle as a Digital eXperience"

Understand the specific digital needs in each stage of the customer life-cycle. Read more.
DJ Farnworth

DJ Farnworth

"Embracing Digital Tech & AI in Insurance"

Can your service compare to Amazon's or Uber's? Read more.
Jo Anne Mitchell

Jo Anne Mitchell

Cross Selling & Up Selling

Do you have what it takes to cross sell and up sell insurance products effectively? Read more.
more IBAA Courses and Events

2019-05-27 » 2019-05-31
Licensing Level 1 Immersion - Calgary

2019-05-27 » 2019-05-31
Licensing Level 2 Immersion - Edmonton

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