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Keynote Speaker Andrew Au - The Broker of 2030
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Andrew Au - IBAA Convention 2019 Keynote Speaker: The Broker of 2030

Monday, May 6, 9:00–10:00 a.m.

Andrew Au - IBAA Convention 2019 keynote speaker: The Broker of 2030We are living in the age of the customer—an age where a personalized omnichannel customer experience is the standard—an age where every business is a "digital business." As business leaders, we are forced to ask ourselves, “Am I future ready?”


Digital transformation is much more than digitizing paper-based systems or metricizing wait times. It’s about predicting customer needs to spark more personal and more meaningful conversations. It’s about embracing a digital-first culture that protects our people.


Join Andrew as he explores how we can use technology to create strong customer relationships and drive business valuation.


Andrew Au, Digital Transformation, AI, and Modern Leadership Expert

When companies like Microsoft, FedEx, and 3M want to accelerate their digital transformation journey, they call Andrew Au. Digital technology has set a new equilibrium for organizations—from how they engage their customers to how they motivate their employees and innovate their products and services. Andrew brings both substance and style to navigating disruption and future-proofing organizations powered by big data and transformative ideas. He will leave you enlightened and eager to drive change.


Referred to by Forbes as a “millennial expert,” Andrew is a modern business leader who helps global blue-chip brands respond to the new culture and nature of work. Through his innovative work, he was the youngest person to be inducted into the Entrepreneurs Organization at the age of 22. Andrew is among the few Canadians to be named to Forbes’ 30 Under 30 list and has received over 35 domestic and international awards for business innovation and thought leadership.


He shares his dynamic perspectives on leadership and emerging technology trends in the media, in podcasts, and on stages around the world.


Andrew is the co-founder of INTERCEPT, a strategic management consultancy based in Toronto and Boston. He is also the president of SCOPIUM AI, a healthcare startup developing a patented cognitive platform focused on improving patient care and reducing medical costs using artificial intelligence.

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