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IBAA 2018 Convention Schedule
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Sunday, May 6

10:00 a.m. shotgun start Golf at Banff Springs
1:00–2:30 p.m. Education: Jo Anne Mitchell, "Mission Possible: Keep Them Coming Back" (Shaghnessy/Beatty)
2:45–3:45 p.m. Education (management focus): Michael Mckenzie, "Communications Technology to Engage Customers and Improve Your Business" (Shaghnessy/Beatty)
4:00–5:30 p.m. Education (management focus): Gradient Solutions, "Mining Data into Gold" (Shaghnessy/Beatty)
7:00 p.m.–midnight Peace Hills Party (Mt. Stephen Hall)


Monday, May 7

7:30–9:00 a.m. Breakfast (Van Horne A & B)
9:00–10:00 a.m. Keynote (Education): David Chilton, "A Truly Unique Perspective" (Van Horne A & B)
10:00–10:30 a.m. Coffee break (Theatre Foyer)
10:30–11:30 a.m. Education: Adam Lyons, The Zebra, "Omnichannel: The Future of Insurance Distribution" (Theatre)
11:45 a.m.–12:45 p.m. Luncheon, Video Greetings from Sister Associations, and Superintendent's Address (Van Horne A & B)
1:00–2:00 p.m. Education, Climate Change: Wildland Fire and Water—Research specialists Dr. Mike Flannigan and Dr. John Pomeroy (Theatre)
2:15–3:15 p.m. Broker Town Hall, moderator Caleb Maksymchuk (Theatre)
4:00–7:00 p.m. Photos (President's Hall Foyer)
6:00–7:00 p.m. Champagne Reception (Van Horne Foyer)
7:00–9:00 p.m. President’s Gala (Van Horne A & B), MC Gord Gilles, doors open at 6:30 p.m.

Tuesday, May 8

7:30–9:00 a.m. Breakfast (Cascade)
8:00–8:45 a.m. Education: Bill Adams, IBC, "Building a Resilient Alberta" (Cascade)
9:00–10:00 a.m. Education: Nick Finn and Jamie Keey, Aviva, "The Journey of Digitizing Brokerages" (Theatre)
10:00–10:15 a.m. Coffee break
10:15–11:15 a.m. Education: Insurtech (BMS Panel Discussion), moderator Sherif Gemayel (Theatre)
11:30 a.m.–12:30 p.m. Education session: Raed Kadri, Autonomous Vehicles: The Global and Canadian Marketplace and Potential Insurance Impact (Theatre)
11:30 a.m.–12:30 p.m. CEO Speed Dating—broker delegates will get a short amount of time to talk face to face with insurance company CEOs and the senior staff (Shaughnessy)
12:30–5:00 p.m. Trade Show (spy theme) and Strolling Lunch (Van Horne A, B, & C)
5:00–5:30 p.m. Exhibitor Prize Draws (Van Horne Foyer)
7:00–10:00 p.m. Hospitality Night—Lip Sync Battle (Riverview Lounge/Alberta/New Brunswick)

Wednesday, May 9

7:30–9:30 a.m. Breakfast (Van Horne foyer)
8:30–10:00 a.m. Education (frontline staff focus): Miki Ho, "The Cyber Pitch: Beazley’s Tips and Tricks on Addressing Client Concerns and Handling Objections" (Van Horne A & B)
10:15–11:45 a.m. Education (frontline staff focus): Kat Macaulay, Leveraging Social Media & Nurturing Brand Champions (Van Horne A & B)
12:00–1:00 p.m. Education (frontline staff focus): Kelly Albert, "Adjusting for Disruption"
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