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IBAA 2019 Convention Schedule
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Insurance Brokers Association of Alberta (IBAA) 2019 Convention Schedule

Sunday, May 5

10:00 a.m. shotgun start Golf at Banff Springs
1:00–2:30 p.m. Education—So You've Been Cancelled: Now What?—Thom Young (Shaughnessy)
2:45–3:45 p.m. Education—Appreciation at Work: The "Pay" That Everyone Is Looking for in Today's Work Environment—Oliver Baezner (Shaughnessy)
4:00–5:30 p.m. Education—Flood Mitigation & Demonstration—Stephen Gill & Tiffany Largey, Flood Risk Canada (Shaughnessy)
7:00 p.m.–midnight Peace Hills Party—Disco Theme (Mt. Stephen Hall)

Monday, May 6

7:30–9:00 a.m. Breakfast (Van Horne)
9:00–10:00 a.m. Keynote (Education)—The Broker of 2030—Andrew Au (Van Horne)
10:00–10:30 a.m. Coffee break (President's Hall Foyer)
10:30–11:30 a.m. Education—Are We at the End of the Economic Cycle?—National Bank Chief Economist Stéfane Marion (Van Horne)
11:45 a.m.–12:45 p.m. Luncheon, Video Greetings from Sister Associations, and Address from AIC COO Anthonet Maramieri (Van Horne)
1:00–2:00 p.m. Education—National Perspectives: Alberta's Insurance Marketplace with IBC CEO Don Forgeron followed by a Fireside Chat with IBAC CEO Peter Braid (Shaughnessy)
2:15–3:15 p.m. Broker Town Hall (for brokers only)—have your say and gain insight from your peers—moderated by Caleb Maksymchuk (Shaughnessy)
4:00–7:00 p.m. Photos (President's Hall Foyer)
6:00–7:00 p.m. Champagne Reception (Van Horne Foyer)
7:00–9:30 p.m. President’s Gala, MC Gord Gilles, doors open at 6:30 p.m. (Van Horne)

Tuesday, May 7

7:30–9:00 a.m. Breakfast (Cascade)
8:00–8:45 a.m. Education—Digitizing Brokerages—Dave Vass, Trufla (Cascade)
9:00–10:00 a.m. Keynote (Education)—Be Bold, Be Brave, Be Experimental: The Exponential Broker—Shawn Kanungo (Cascade)
10:00–10:15 a.m. Coffee break (Cascade or Foyer)
10:15–11:15 a.m. Education—Humanizing the Digital Experience—Jeff Roy, Excalibur Insurance (Cascade)
11:30 a.m.–12:30 p.m. Education—Evolving the Employee Experience—Una Roy, Excalibur Insurance (Cascade)
12:30–4:30 p.m. Trade Show, Strolling Lunch, & IBAA Broker Prize Draws (Van Horne)
6:00–9:00 p.m. Hospitality Night with Exhibitor Prize Draws (Alberta/New Brunswick/Riverview)
9:00–10:30 p.m. After Party Nightclub—hosted by SGI CANADA (Cascade)

Wednesday, May 8

7:30–9:30 a.m. Breakfast (Vermillion)
8:30–10:00 a.m. Education—The Insurance Customer Life-Cycle as a Digital eXperience—SGI CANADA Customer Experience Team (Shaughnessy)
10:15–11:15 a.m. Education—Embracing Digital Tech & AI in Insurance—DJ Farnworth, Pro-Navigator (Beatty)
11:30 a.m.–1:00 p.m. Education—Closing the Gap: Cross Selling & Up Selling Skills—Jo Anne Mitchell (Beatty)
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